Lost Passport Assistance

If your passport is lost or stolen, we’re here to guide you through the recovery process. We will connect you with the nearest embassy and provide their contact information, ensuring you get the help you need quickly.

Hotel & Flight Re-booking Support

If you need to re-book your hotel or flight, we’re ready to assist. We can connect you with the airline or hotel and answer any questions you have about the process. You will need to contact them directly to finalize the re-booking, but we’ll ensure you get the support you need. E Global Assist is available 24/7, no matter where you are, providing fast and efficient solutions.

24/7 Travel Assistance

For any travel emergency, our experienced team is ready to help at any time of day or night. We offer a wide range of services, including:

Travel and visa advice

Embassy referrals and visa support

Lost ticket and baggage assistance

Lost passport recovery help

Emergency document delivery

Support for lost wallets and credit cards

Emergency cash advances

Legal referrals

Emergency message relay

Emergency travel arrangements

Airport or port assistance

Interpreter services

Emergency hotel arrangements and bill settlement

In the event of a medical emergency while traveling within India, we are here to provide immediate support. Our domestic medical assistance services ensure that you receive the care you need, even in an unfamiliar place.

What We Provide:

Telephone Medical Information: We offer non-diagnostic, general medical information such as disease outbreaks, vaccinations, and health tips to you and your family across India (excluding islands).

Medical Provider Referrals: We connect you with trusted hospitals, clinics, chemists, and diagnostic centers. While we provide the information, we’re not responsible for the outcome of services. Available across India, excluding islands.

Home Nursing Care: We can arrange for nursing care at your or your family’s home, in select regions of India (excluding islands).

If you need assistance with a travel insurance claim, follow these simple steps:

Claims Process In the event of an eligible claim, we will provide payment via cashless facilities or reimbursement, up to the specified coverage amount.

Claim Settlement Time (TAT)Claims will be settled within 30 days of receiving the final required documents. If a claim is rejected, we will provide a clear explanation of the reasons.

Network Hospitals To find the nearest network hospital, contact our assistance service provider at the details below. You can also access the network hospital list through the provided web link.