About Us

About Us

With over 24 years of experience, we specialize in delivering exceptional assistance services to our clients. At SMS Travel Assurance Pvt Ltd (E Global Assist), we have been offering customized healthcare and risk management solutions since 2001, empowering individuals and businesses to take control of their health, travel, and safety needs worldwide.

In today’s fast-paced world, travel is a part of life, often bringing excitement but also unexpected challenges. Whether it’s an emergency or an unforeseen situation, we ensure fast, professional, and efficient support, no matter the location or nature of the issue.

With e Global Assist, you can relax and fully enjoy your trip, knowing that expert help is just a click away whenever you need travel assistance. With access to a comprehensive, one-stop resource for any travel emergency, you can travel with ease and confidence.

e Global Assist offers complete protection, including 24/7 worldwide medical, lifestyle, and domestic roadside assistance.

We are excited to offer our valued members this exclusive, personalized travel assistance service, which includes:

TRAVEL ASSISTANCE

MEDICAL ASSISTANCE

ROADSIDE ASSISTANCE

CLAIM ASSISTANCE

TRAVEL INSURANCE

SHOPPING AND LIFESTYLE ASSISTANCE

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Years In The Business

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Satisfaction Rating

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Years Of Experience

Our Mission

Our mission is to redefine the standard of assistance services by combining world-class support with innovative technology, delivering seamless and unparalleled solutions that empower our clients to travel and live with confidence.

Our Team

Finance

Marketing

IT Team

Michael James

Claims Adjuster

Michael James

Claims Adjuster

Michael James

Claims Adjuster

Michael James

Claims Adjuster

Michael James

Claims Adjuster

Michael James

Claims Adjuster